Room was fine. Good location. Forgot my wedding ring on bedside table and no one seemed concerned. Manager never returned call. Housekeeping finally did call hours layer and said it was not found. My carelessness and didn't expect anyone to be honest to turn in my wedding ring, but management appeared unconcerned and did not return call.
Just No. I've stayed at Hyatt Places all over the country and this was more in line with a Motel 6. I checked in for a three day stay. On day one, I laid down on the bed and the headboard fell off the wall and landed on my head. It fell so hard, it broke into pieces, and knocked the night stands half off the wall on the way down.
The staff is great! However, the hotel is going through renovations. I experienced two bugs in my room, dirty carpet, and dirty furniture!
Our family reunion was here, and we had a good time. The staff was very nice and knowledgeable. House keeping was great and the outdoor pool was really fun when the weather was OK. I wish they had an indoor pool and a hot tub. I wish the showers were set up different like updated, but they were clean. The room was clean, and everything was working. The only thing the room was missing was a microwave. I was told later in my stay that there was a main microwave downstairs. Check out was very easy, the only problem I wasn't told about the extra 30 dollar fee added to my bill for incidentals, but that I would get the 30 dollars back at a later date.
Stayed here 4 nights and we absolutely loved it! Huge bedroom area and separate sofa area and writing desk. The courtesy breakfast was awesome and the employees were so nice and helpful. The price for our room was so unbelievable that I actually double-checked my statement!
On night two, one of the damaged night stands gave out while I was sleeping. I woke up to a collapsing sound as my phone and glass of water clattered to the floor.
The door handle to the room was half broken, the corners of the bathroom were mildewed/moldy, the wallpaper was peeling.
They did get some of the Hyatt Place experience right, at least. The breakfast is good and the lobby is clean.
We are looking forward to our next visit to Alabama so we can stay here again.
I went to the front desk and the person I talked to wanted to make jokes about it. I was hoping for a new room, but he came up and "reattached" the headboard for about 30 minutes instead, while I tried to work.
Hyatt Place Birmingham Hoover is a US Lodging based in Hoover, Alabama. Hyatt Place Birmingham Hoover is located at 2980 John Hawkins Pkwy, Hoover, AL 35244, USA.
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