The Hoover location is AWESOME and the young man that delivered our order was fantastic. His name is Justice and I would like to make sure he is recognized for his outstanding customer service and willingness to help me with my many boxes (over 20). He is by far the best person we have had deliver anything to our business. Please make sure he gets a very big pat on the back for his over the top service. Local businesses need more young people like him. Great job for hiring such a fine young man. Also, the pizza and desserts were great as well. Way to go Hoover Location!!!
I have had some poor experiences here in the past but I had to give 5 stars because of the customer service I received on 2 separate occasions. The 1st occasion was I have ordered pizza from here several times before. I always ask for extra pepperoncini's and pay for them on the online check out and they would NEVER include the extra I paid for. After the 3rd time of this happening I called the corporate offices and they got me in touch with the owner who apologizes for the mistakes and gave me coupons for 3 free pizzas. Since then I have never had that problem again of ordering extras online and them not including them. I'm guessing she had a meeting with her employees telling them to pay attention better.
Real good pizza!
The 2nd experience is why I'm giving 5 stars. My car recently died on me in front of their store. I asked one of the delivery drivers if he could help me and he went into the store and got another employee and they both tried to help me out. They tried jumping my car off and doing all they could to help. It really made me feel great that there are kind people in this world. Even though my battery was completely dead and they could not get my car started, I was more than happy with the fact that they went above and beyond expectations trying to help one of their customers. (One of the employees who was making pizzas even stopped working to come out and move his car so that his co worker could get his jumper cables closer to my car) So God bless the 3 employees that helped me!
They delivered when they said they would and everyone was very nice. Great customer care. Nice surprise Papa Johns
I used to order papa john all the time but after 3 times of my order never delivering or waiting 2 hours, when the email says 30-40 min delivery time, I went to dominos for my pizza needs. I decided to give them another chance after months and same old stuff. The delivery person is always nice but the people that answer the phones are rude and no help.
Papa John S Pizza is a US Meal Delivery based in Hoover, Alabama. Papa John S Pizza is located at 1615 Montgomery Hwy, Hoover, AL 35216, USA.
Please contact with Papa John S Pizza using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Papa John S Pizza opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Meal Delivery in Hoover