They never answer the phone. Im pretty sure they lost my package. Now I have to file a claim. I did not see any of these reviews. Do not go there!
I am writing to the Inspector General. The drivers for certified mail drove past the house and never came to the door. Now they're not redelivering mail. The tracking is no longer working. The Hoover post office, where the package allegedly is, refuses to answer the phone. The staff is hostile. This is shameful. No other city in the US is like this.
They don't redeliver certified mail nor so they leave the slip saying you have something to sign for.
Whoever answers the phone automatically is very rude, but the gentleman that helps with finding lost mail is very nice and understanding.
No, most visits take 20 -30 minutes. I️ don’t find them to be rude but instead rather unfriendly. There is always a long line and it seems as though they only have 2 people working and they are usually operating in slow motion. No sense of urgency. I️ don’t ever expect a government run agency to be anything more than barely adequate. Have low expectations and then maybe you will be pleasantly surprised if you are out of there in less than 15 and someone from behind the counter gives a smile!!
United States Postal Service is a US Post Office based in Hoover, Alabama. United States Postal Service is located at 1809 Riverchase Dr, Hoover, AL 35244, USA.
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