We went to Jared today to purchase a gift for my 16year old daughter. My husband and I decided on a Pandora bracelet gift set and purchased additional charms for the set. The gift set included several charms and earrings. When we went to check out, the manager could not get the promotional price correct and gave several prices that didn’t match what we were purchasing. Finally, she said that the reason the price was different is because the earrings were not included in the set. They showed me a Pandora catalog that had the earrings included and tried to convince me that they were not. The manager then made a huge (fake) show of yelling to the other associates to remove the earrings that “aren’t included” in the gift set from the promotional displays on the floor. At this point out of frustration I paid for my purchase and left. Once I got home, I called several places and Pandora themselves who confirmed the earrings are included in the set. I returned to the store and low and behold, the same promotional display had the earrings included again, despite the manager fake yelling at her associates....Because the manager knew they were included and lied to me. She charged me the full price but did not provide what I paid for. I called her out on it and returned my purchase. I then got the exact same set, with earrings, $70 cheaper at Reeds Jewelry. I will NEVER shop at Jared’s again. Ever. I only gave a star because I had to.
A variety of styles in engagement rings. Setting were great. The solitar diamond labeled the same clarification and color as my current diamond was visibly less quality. So I'll probably get the setting here and the diamond elsewhere. Customer service was really great!!!
It was such a GREAT experience!! My husband and I were able to attend the Le Vian showcase and see all the beautifully crafted pieces they create! Jeff was awesome and we even got to meet a Le Vian family member who was so sweet and down to earth!! They really made us feel so welcome everyone was so nice and made us feel special!! Jeff does such a wonderful job at representing JARED! He went above and beyond! I left that night so happy with the beautiful ring I know have on my finger!! I recommend the experience!
I stopped by Jared because I had lost a stone out of my wedding band. Nichole was my associate and she was absolutely fabulous! My bridal set had not been purchased at Jared, but that didn’t matter. She was so friendly and professional. She quoted me prices for replacing my stone, setting and tightening all the other stones, and a dip to brighten the white gold. I was able to drop off my ring around 2:30 on a Friday and pick it up at 6:00 and it looked like it did when I received it 5 years ago. I will definitely recommend Jared!
Awesome Team, Awesome Customer Service! Everyone at Jared does such a great job making sure that you are satisfied. I appreciate Kelly (manager) and her team taking the time with me. I have been shopping here for years. I also recommend all of my friends & their significant others to Jared. Normally they send me to do the shopping for them. I will continue to do business with them in the future. :-)
Jared The Galleria Of Jewelry is a US Jewelry Store based in Hoover, Alabama. Jared The Galleria Of Jewelry is located at 3460 Riverchase Galleria, Hoover, AL 35244, USA.
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